DISCLAIMER
免責聲明
Last updated: July 2026
最後更新：July 2026
⚠️ PLEASE READ FIRST — IMPORTANT
- CosmoPass is an independent study aid. It is not affiliated with, endorsed by, or approved by any state cosmetology board or licensing authority, any testing vendor, or any government agency. - Our practice questions, flashcards, and mock exams are for educational purposes only and do not guarantee that you will pass any licensing exam or obtain any license. - CosmoPass is not responsible for changes in exam content, format, fees, or state requirements made after these materials were prepared.
⚠️ 請先閱讀 — 重要 - CosmoPass 是獨立的複習工具，與任何州美容委員會或發照機關、任何考試承辦商或任何政府機關均無隸屬、無背書、亦未經其核准。 - 我們的練習題、記憶卡與模擬考僅供教育用途，不保證你能通過任何證照考試或取得任何執照。 - 教材製作後，考試內容、形式、費用或州規定若有變動，CosmoPass 概不負責。
1. Educational Purpose Only
CosmoPass (the "Service") is provided by Compassio Labs LLC, doing business as ("d/b/a") CosmoPass ("we", "us"). It is a study and exam-preparation tool for cosmetology state board examinations. All content is for general educational and informational purposes only.
1. 僅供教育用途 CosmoPass（本「服務」）由 Compassio Labs LLC（以 CosmoPass 名義營業，d/b/a CosmoPass，即「我們」）提供，是美容師州考的複習與備考工具。所有內容僅供一般教育與資訊參考。
2. No Guarantee of Results
Compassio Labs LLC does not guarantee that use of the Service will result in passing any examination, obtaining any license, or achieving any particular score. Exam results depend on many factors outside our control, including each user's own preparation, the official exam content, and changes in state requirements.
2. 不保證結果 Compassio Labs LLC 不保證使用本服務就能通過任何考試、取得任何執照或達到任何分數。考試結果取決於許多我們無法控制的因素，包括使用者自身的準備、官方考試內容，以及各州規定的變動。
3. Not Official or Affiliated
CosmoPass is an independent study aid. It is not affiliated with, endorsed by, approved by, or sponsored by any state board of cosmetology or licensing authority, the National-Interstate Council of State Boards of Cosmetology (NIC), any testing vendor (including but not limited to PSI Services, Prov, Continental Testing Services, Professional Credential Services (PCS), Pearson VUE, and D.L. Roope Administrations), or any government agency. All trademarks and exam names belong to their respective owners and are used for identification only.
3. 非官方、無隸屬關係 CosmoPass 是獨立的複習工具，並非任何州美容委員會或發照機關、NIC、任何考試承辦商（包括但不限於 PSI、Prov、Continental Testing Services、Professional Credential Services (PCS)、Pearson VUE、D.L. Roope）或任何政府機關的關係企業，也未經其背書、核准或贊助。所有商標與考試名稱屬各自擁有者，僅用於識別。
4. Accuracy of Content
We work to keep content accurate and up to date, but state laws, exam formats, fees, and requirements change frequently. We do not warrant that all content is complete, current, or error-free. CosmoPass is not responsible for changes in exam content, format, fees, or state requirements made by any board or testing vendor after these materials were prepared. Always verify official requirements with your state board before relying on them.
4. 內容正確性 我們盡力保持內容正確與更新，但州法規、考試形式、費用與規定經常變動。我們不保證所有內容完整、最新或無誤。教材製作後，任何委員會或考試承辦商對考試內容、形式、費用或州規定所做的變動，CosmoPass 概不負責。依賴前請務必向你所在州的委員會查證官方規定。
5. Not Professional or Legal Advice
Content in the Service does not constitute legal, professional, medical, or licensing advice, and CosmoPass makes no representation regarding employment, income, or career outcomes. For official guidance, consult your state board or a qualified professional.
5. 非專業或法律意見 本服務內容不構成法律、專業、醫療或執照方面的建議，且 CosmoPass 不對就業、收入或職涯結果作任何保證或陳述。需要官方指引請洽你所在州的委員會或合格專業人士。
6. Translations
CosmoPass may offer content in languages other than English. Any such non-English content is a translation provided for convenience only. If there is any conflict, the official English-language exam materials and state requirements control. We are not responsible for errors arising from translation.
6. 翻譯 本服務可能提供英文以外語言的內容。任何非英文內容皆為僅供方便的翻譯。如有衝突，以官方英文考試材料與州規定為準。我們不對翻譯產生的錯誤負責。
7. Use at Your Own Risk
You use the Service at your own risk. To the fullest extent permitted by law, Compassio Labs LLC disclaims all warranties, express or implied, and shall not be liable for any loss or damage arising from your use of, or inability to use, the Service. This Disclaimer is governed by the Terms of Service, including its governing law and limitation of liability provisions.
7. 使用風險自負 你使用本服務的風險自負。在法律允許的最大範圍內，Compassio Labs LLC 不做任何明示或默示的保證，且對你使用或無法使用本服務所生的任何損失或損害不負責任。本免責聲明受服務條款管轄，包括其準據法與責任上限條款。
Contact: [email protected]
TERMS OF SERVICE
Last updated: July 2026
服務條款 — 最後更新：July 2026
1. Agreement
These Terms of Service ("Terms") are a legal agreement between you and Compassio Labs LLC, doing business as ("d/b/a") CosmoPass ("we", "us"), governing your use of CosmoPass and its website at https://getcosmopass.com (the "Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. 協議 本服務條款（「條款」）是你與 Compassio Labs LLC（以 CosmoPass 名義營業，d/b/a CosmoPass，即「我們」）之間的法律協議，規範你使用 CosmoPass 及其網站 https://getcosmopass.com（「本服務」）。存取或使用本服務即表示你同意本條款；若不同意，請勿使用。
2. Eligibility
The Service is intended for people preparing for cosmetology licensing exams, who may include students enrolled in high-school or vocational programs. You must be at least 13 years old to use the Service. If you are under 18 (or under the age of majority where you live), you may use or purchase the Service only with the permission and involvement of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for any purchase. The Service is not intended for, and may not be used by, children under 13. Payment for the Service by a person under 18 will be treated as confirmation that a parent or legal guardian has authorized the purchase and agreed to these Terms.
2. 資格 本服務供準備美容師證照考試者使用，其中可能包含就讀高中或職訓課程的學生。你必須年滿 13 歲才能使用本服務。若你未滿 18 歲（或你所在地的法定成年年齡），你僅能在家長或法定監護人的同意與參與下使用或購買本服務；該家長／監護人代表你同意本條款，並對任何購買負責。本服務不供、也不得由未滿 13 歲的兒童使用。未滿 18 歲者付款購買本服務，將視為其家長或法定監護人已授權該購買並同意本條款。
3. License to Use
Subject to these Terms and payment of any applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access the Service for your own individual exam preparation.
3. 使用授權 在符合本條款並支付相關費用的前提下，我們授予你一個有限、個人、非專屬、不可轉讓、可撤銷的授權，供你個人備考使用。
4. Access and Accounts
Access may be provided through login credentials or an account. You are responsible for keeping your credentials confidential and for all activity under your access. Do not share your access with others.
4. 存取與帳號 存取可能透過登入憑證或帳號提供。你有責任保管你的憑證，並對你帳號下的一切活動負責。不得將存取權分享給他人。
5. Prohibited Conduct
You agree not to: (a) share, resell, sublicense, or redistribute the Service or its content; (b) copy, scrape, or reproduce content for anything other than your personal study; (c) circumvent any access control or security measure; (d) use the Service unlawfully or to infringe others' rights.
5. 禁止行為 你同意不得：(a) 分享、轉售、再授權或散布本服務或其內容；(b) 為個人複習以外的目的複製、擷取或重製內容；(c) 規避任何存取控制或安全措施；(d) 非法使用本服務或侵害他人權利。
6. Payment and Subscriptions
The Service may be offered as a one-time purchase and/or as a subscription. Fees, the billing cycle (if applicable), and what is included are shown at the point of purchase. Payments are processed by a third-party processor (e.g., Stripe); we do not store your full card details. A one-time purchase grants access as described at checkout. Where a subscription is offered, it renews automatically until cancelled, and you may cancel at any time to stop future renewals. Refunds are governed by our Refund Policy.
6. 付款與訂閱 本服務可能以一次性購買及／或訂閱方式提供。費用、計費週期（如適用）與包含內容以結帳頁顯示為準。付款由第三方（如 Stripe）處理，我們不儲存你的完整卡號。一次性購買依結帳頁所述提供存取權。若以訂閱方式提供，會自動續訂直到取消，你可隨時取消以停止未來續訂。退款依我們的退款政策辦理。
7. Intellectual Property
All content, design, and materials in the Service are owned by Compassio Labs LLC or its licensors and are protected by law. These Terms grant no ownership rights—only the limited license above.
7. 智慧財產 本服務中所有內容、設計與素材均為 Compassio Labs LLC 或其授權人所有，受法律保護。本條款不授予任何所有權，僅授予上述有限授權。
8. Disclaimer and Limitation of Liability
The Service is provided "as is" without warranties of any kind. See our Disclaimer for details, including that we do not guarantee exam results. TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF COMPASSIO LABS LLC ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. This limitation does not apply to liability for fraud, willful misconduct, gross negligence, or violations of law that cannot be limited under applicable law. You acknowledge that this limitation is conspicuous and that you had a meaningful opportunity to review it before paying, and that it is a material part of the agreement between us.
8. 免責與責任上限 本服務以「現狀」提供，不做任何保證。詳見免責聲明，包括我們不保證考試結果。在法律允許的最大範圍內，Compassio Labs LLC 因本服務所生或相關的總責任，不超過引發索賠事件前 12 個月內你為本服務支付我們的金額。本上限不適用於詐欺、故意不當行為、重大過失，或依適用法律不得限制的違法責任。你確認此上限條款清楚顯眼、你在付款前有充分機會審閱，且此為本協議的重要部分。
9. Termination
We may suspend or terminate your access if you breach these Terms. You may stop using the Service at any time.
9. 終止 若你違反本條款，我們可暫停或終止你的存取。你可隨時停止使用本服務。
10. Changes to Terms
We may update these Terms from time to time. Continued use after changes means you accept the updated Terms.
10. 條款變更 我們可能不時更新本條款。變更後繼續使用即表示你接受更新後的條款。
11. Dispute Resolution; Binding Arbitration; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES DISPUTES TO BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT WITHIN 30 DAYS (SEE BELOW).
(a) Informal resolution first. Before starting arbitration, you and we agree to first try to resolve any dispute informally. Send a written notice describing the problem and the relief you seek to [email protected]. Both sides will try in good faith to resolve it for 30 days. If it is not resolved, either party may begin arbitration.
(b) Agreement to arbitrate. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") that is not resolved informally will be settled by binding individual arbitration, and not in court, except that either party may bring a qualifying claim in small claims court. The Federal Arbitration Act governs this arbitration agreement.
(c) Rules and forum. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. It may be conducted by videoconference, by telephone, through written submissions, or in the county where you live, at your option. The arbitrator's decision is final and binding.
(d) Who decides what. The arbitrator decides all issues about the scope, interpretation, and enforceability of this arbitration agreement, except that a court, not the arbitrator, decides whether the class action waiver in (e) is enforceable.
(e) Class action waiver. You and we may bring claims against the other only individually, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator has no authority to hear class or representative claims or to consolidate more than one person's claims.
(f) 30-day right to opt out. You may opt out of this Section 11 (including the class action waiver) within 30 days of first accepting these Terms by emailing [email protected] with your name and a statement that you decline to arbitrate. Opting out does not affect any other part of these Terms.
(g) Fees. Arbitration filing, administration, and arbitrator fees are governed by the AAA Consumer Arbitration Rules; where those rules require us to bear certain fees, we will.
(h) Severability; survival. If the class action waiver in (e) is found unenforceable as to a claim, that claim only is severed and brought in court, while all other claims proceed in arbitration. This Section 11 survives termination of these Terms.
11. 爭議解決；具約束力的仲裁；集體訴訟豁免
請仔細閱讀本節。本節要求以具約束力的個別仲裁解決爭議，並放棄你要求陪審團審判及參與集體訴訟的權利。你可於 30 天內選擇退出（見下）。
(a) 先行非正式解決。開始仲裁前，你與我們同意先嘗試以非正式方式解決任何爭議。請將描述問題與你所尋求救濟的書面通知寄至 [email protected]。雙方將於 30 天內善意嘗試解決。若未能解決，任一方均可開始仲裁。
(b) 仲裁協議。因本條款或本服務所生或與其相關的任何爭議、索賠或爭執（「爭議」），若未經非正式解決，將以具約束力的個別仲裁解決，而非法院訴訟；但任一方均可就符合資格的索賠向小額索賠法庭提出。本仲裁協議受《聯邦仲裁法》(FAA) 管轄。
(c) 規則與方式。仲裁由美國仲裁協會 (AAA) 依其《消費者仲裁規則》進行。可依你的選擇以視訊、電話、書面提交，或在你居住的郡進行。仲裁人的裁決為最終且具約束力。
(d) 誰來決定。仲裁人決定關於本仲裁協議之範圍、解釋與可執行性的所有問題；但 (e) 之集體訴訟豁免是否可執行，由法院而非仲裁人決定。
(e) 集體訴訟豁免。你與我們僅能以個別身分對他方提出索賠，不得作為任何集體、集合、合併或代表性程序中的原告或集體成員。仲裁人無權審理集體或代表性索賠，亦無權合併超過一人的索賠。
(f) 30 天退出權。你可於首次接受本條款後 30 天內，寄電子郵件至 [email protected] 並載明你的姓名及拒絕仲裁的聲明，以退出本第 11 節（包含集體訴訟豁免）。退出不影響本條款的任何其他部分。
(g) 費用。仲裁的申請、管理與仲裁人費用依 AAA《消費者仲裁規則》辦理；於該規則要求由我們負擔特定費用時，我們將負擔之。
(h) 可分割性；存續。若 (e) 之集體訴訟豁免就某項索賠被認定不可執行，僅該項索賠分割至法院處理，其他所有索賠仍以仲裁進行。本第 11 節於本條款終止後仍然有效。
12. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules.
12. 準據法 本條款受 Arizona 州法律管轄，不適用法律衝突規則。
Contact: [email protected]
PRIVACY POLICY
Last updated: July 2026
隱私政策 — 最後更新：July 2026
1. Who We Are
This Privacy Policy explains how Compassio Labs LLC, doing business as ("d/b/a") CosmoPass ("we"), collects and uses information when you use CosmoPass at https://getcosmopass.com (the "Service").
1. 我們是誰 本隱私政策說明你使用 https://getcosmopass.com 的 CosmoPass（「本服務」）時，Compassio Labs LLC（以 CosmoPass 名義營業，d/b/a CosmoPass，即「我們」）如何蒐集與使用資訊。
2. Information We Collect
- Information you provide: e.g., your email address and message if you contact us or submit feedback. - Account information: if you create an account, your email address and password (passwords are stored securely by our authentication provider), along with your study activity and progress. - Payment information: processed by our payment processor (e.g., Stripe). We receive confirmation and limited billing details but not your full card number. - Anonymous feedback: if you use in-app voting or polls (e.g., requesting future languages or states), we collect your selections without linking them to your identity. - Usage data: e.g., pages viewed, features used, and device/browser type, collected automatically via server logs. - Cookies / local storage: used to remember your settings (such as selected state and language) and to keep you logged in. - No advertising or analytics cookies: We do not use third-party advertising or analytics cookies; any usage data is limited to the server logs described above.
2. 我們蒐集的資訊 - 你提供的資訊：如你聯絡我們或提交回饋時的 email 與訊息內容。 - 帳號資訊：若你建立帳號，包含你的 email 與密碼（密碼由我們的驗證服務商安全保存），以及你的學習活動與進度。 - 付款資訊：由付款處理商（如 Stripe）處理。我們會收到確認與有限的帳單資訊，但不會拿到你的完整卡號。 - 匿名回饋：若你使用 app 內投票（如票選未來語言或州別），我們蒐集你的選擇，但不與你的身分連結。 - 使用數據：如瀏覽頁面、使用功能與裝置/瀏覽器類型，透過伺服器日誌自動蒐集。 - Cookie / 本機儲存：用來記住你的設定（如選定的州與語言）並維持登入狀態。 - 無廣告或分析 cookie：我們不使用第三方廣告或分析 cookie；任何使用數據僅限上述伺服器日誌。
3. How We Use Information
We use information to: operate and improve the Service; process payments; respond to your messages; ensure security and prevent abuse; and comply with legal obligations.
3. 我們如何使用資訊 我們使用資訊來：營運與改善本服務、處理付款、回覆你的訊息、確保安全與防止濫用、以及遵守法律義務。
4. Third-Party Services
We rely on third parties who process data on our behalf, which may include: payment processing (e.g., Stripe), database and account authentication (e.g., Supabase), hosting/CDN (e.g., Cloudflare), and feedback forms (e.g., Google Forms). Each has its own privacy policy.
4. 第三方服務 我們仰賴第三方代為處理資料，可能包括：付款（如 Stripe）、資料庫與帳號驗證（如 Supabase）、主機/CDN（如 Cloudflare）、回饋表單（如 Google Forms）。各自有其隱私政策。
5. Sharing
These providers act on our behalf as service providers and are not permitted to use your personal information for their own purposes. We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only with the service providers above, or when required by law.
5. 分享 上述服務商是代我們處理資料的服務提供者，不得將你的個人資訊用於其自身目的。我們不販售你的個人資訊，也不為跨情境行為廣告而分享。我們僅與上述服務商分享，或在法律要求時分享。
6. Data Retention
We keep information only as long as needed for the purposes above or as required by law, then delete or anonymize it.
6. 資料保存 我們僅在上述目的所需期間或法律要求期間保存資訊，之後刪除或匿名化。
7. Your Rights
Depending on where you live (e.g., California/CCPA), you may have rights to access, correct, or delete your personal information, and to opt out of certain uses. To request access to or deletion of your personal information, email [email protected] with the subject "Privacy Request." We will verify your request and respond within the time required by applicable law. We will not discriminate against you for exercising these rights.
7. 你的權利 視你居住地而定（如加州 CCPA），你可能有權存取、更正或刪除你的個人資訊，並拒絕某些用途。要申請存取或刪除你的個人資訊，請寄信至 [email protected]，主旨註明「Privacy Request」。我們會驗證你的申請，並在適用法律要求的期限內回覆。你行使這些權利不會因此受到差別待遇。
8. Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. Users under 18 should use the Service only with a parent or guardian's involvement (see our Terms of Service). If we learn we have collected personal information from a child under 13 without the required consent, we will delete it.
8. 兒童 本服務不針對未滿 13 歲的兒童，我們不會在知情下蒐集任何未滿 13 歲者的個人資訊。未滿 18 歲者應在家長或監護人參與下使用本服務（見服務條款）。若我們發現在未取得必要同意下蒐集了未滿 13 歲兒童的個人資訊，會予以刪除。
9. Changes
We may update this Policy. Material changes will be posted here with a new "Last updated" date.
9. 變更 我們可能更新本政策。重大變更會在此公告並更新「最後更新」日期。
Contact: [email protected]
REFUND POLICY
Last updated: July 2026
退款政策 — 最後更新：July 2026
1. Digital Product
CosmoPass, provided by Compassio Labs LLC (d/b/a CosmoPass), is a digital study product delivered electronically. Access is typically granted immediately after purchase.
1. 數位產品 CosmoPass（由 Compassio Labs LLC 以 d/b/a CosmoPass 提供）是以電子方式交付的數位複習產品，購買後通常立即開通存取。
2. Refund Window
You may request a refund within 7 days of your purchase if you are not satisfied. After 7 days, purchases are non-refundable except where required by law.
2. 退款期限 若不滿意，你可在購買後 7 天內申請退款。超過 7 天後，除法律要求外，恕不退款。
3. How to Request
Email [email protected] from the address used at purchase, with your order details. We aim to respond within 5 business days. Approved refunds are returned to your original payment method.
3. 如何申請 用你購買時的 email 寄到 [email protected]，附上訂單資訊。我們力求在 5 個工作天內回覆。核准的退款將退回你原付款方式。
4. Exceptions
We may decline refunds where there is evidence of abuse, such as sharing or redistributing content, or excessive/duplicate refund requests (for example, requesting a refund on more than one purchase within a 12-month period).
4. 例外 若有濫用證據（如分享或散布內容，或過度／重複的退款申請——例如在 12 個月內就多於一筆購買申請退款），我們可拒絕退款。
5. Subscriptions
If the Service is offered as a subscription, you may cancel at any time to stop future renewals. Cancellation stops the next charge; it does not automatically refund the current period unless within the refund window above.
5. 訂閱 若本服務以訂閱方式提供，你可隨時取消以停止未來續訂。取消會停止下一次扣款；除非在上述退款期限內，否則不自動退還當期費用。
6. Chargebacks
We encourage you to contact us before initiating a chargeback with your bank, since most issues can be resolved directly and faster.
6. 拒付 我們鼓勵你在向銀行發起拒付前先聯絡我們，因為多數問題可以直接、更快地解決。
Contact: [email protected]